Last updated: 6 Oct 2016
The privacy of your data is important to us. We’ll only ever access your account to help you with a problem or resolve a software bug. We’ll never open any uploaded files unless you ask us to. We log all access to all accounts by IP address, so we can always verify that no unauthorized access has happened for as long as the logs are kept.
When you sign up for Opphound, we ask for your name, company name, and email address. That's just so you can personalize your new account, and we can send you invoices, updates, or other essential information. We’ll never sell your personal info to third parties, and we won’t use your name or company in marketing statements without your permission either.
When you write to Opphound with a question or to ask for help, we'll keep that correspondence, and the email address, for future reference.
The only times we’ll ever share your info:
Opphound won’t hand your data over to law enforcement unless a court order says we have to. We will reject requests from local and federal law enforcement when they seek data without a court order. And unless we're legally prevented from it, we’ll always inform you when such requests are made.
All data is encrypted via TLS when transmitted from our servers to your browser. Data isn’t encrypted while it's live in our database (since it needs to be ready to send to you when you need it), but we go to great lengths to secure your data at rest — you can read more about that in our security policy.
When you cancel your account, we'll ensure that nothing is stored on our servers past 30 days. Anything you delete on your account while it's active will also be purged within 30 days.
You can access, change or delete your personal information at any time by contacting firstname.lastname@example.org.